Dash77 Privacy Policy — Our firm commitment to protecting your data

1 What Information We Collect

Some information is collected when you register and use our services. This is to provide you with accurate, uninterrupted service, ensure account security, and meet legal obligations. Dash77 follows a data minimization principle — only what is strictly necessary is collected.

2 How Your Information Is Used

Dash77 uses collected data only for specific, legitimate purposes. Every use of your data is transparently listed below. Dash77 does not use any information beyond what is stated here.

• To create, verify, and manage your account.
• To process deposits, withdrawals, and financial transactions.
• To provide uninterrupted gaming and betting services.
• To inform you of relevant bonuses, promotions, and offers.
• To prevent fraud, money laundering, and illegal activity.
• To ensure responsible gaming and detect unusual behaviour.
• To provide customer support and resolve complaints.
• To meet legal obligations and fulfill requests from regulatory authorities.
• To analyse and improve the quality of our platform services.

3 Who Your Information Is Shared With

Your data at Dash77 is kept in a strictly controlled environment. Information is shared with third parties only in the specific circumstances outlined below, and your interests are protected in every case.

• Payment Processor: Only the information required to process transactions is shared with mobile banking services such as Mobile Banking, Nagad, and Rocket.
• Regulatory Authority: Information may be disclosed to licensing authorities or government agencies when legally required.
• Security Partner: Limited data may be shared with trusted security providers to support fraud detection and cybersecurity.
• Legal requirements: Information may be disclosed in response to court orders, investigations, or other legal obligations.

4 Data Protection Practices

Dash77 follows the highest industry standards to protect your data, with security measures in place at both the technical and organizational levels. The key protections Dash77 has implemented are outlined below.

• 256-bit SSL/TLS encryption is applied to all data transmissions.
• Sensitive data stored on our servers is protected with AES-256 encryption.
• Two-Factor Authentication (2FA) is available for added account security.
• Security patches and updates are applied to our servers on a regular basis.
• Active 24/7 cybersecurity monitoring is in place at all times.
• Third-party penetration testing is conducted annually.
• A role-based permission control system is used to manage data access.

5 Cookies & Tracking Technologies

Dash77 uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored in your browser that help the website remember your preferences.

You can disable cookies in your browser settings, but doing so may affect certain website features. Disabling essential cookies may cause issues with login and security functions.

6 Your Data Rights

Dash77 believes every member should have full control over their own data. We therefore guarantee the rights listed below. To exercise any of these rights, please contact Dash77 Customer Support.

7 Child Protection Policy

Dash77 is a platform strictly for users aged 18 and above. Registration or use of the platform by anyone under 18 is strictly prohibited. Dash77 does not knowingly collect or store data from minors.

• Date of birth is collected at registration for age verification.
• Where required, age is verified using a government-issued ID.
• If a minor's account is identified, it will be immediately suspended and all associated data deleted.
• If parents have any concerns, they can contact Dash77 Support right away.

8 Privacy Policy Updates

Dash77 may update this Privacy Policy from time to time — for example, when services expand, new technologies are introduced, or legal requirements change. The effective date at the top of the page will be updated with each revision.

• For significant changes, a notification will be sent to your registered email or mobile number.
• Continued use of Dash77 after any changes constitutes acceptance of the updated policy.
• If you disagree with any changes, you may close your account at any time.
• Previous versions of the policy are available from Dash77 upon request.

9 Privacy Contact

For any questions, concerns, or rights requests regarding our Privacy Policy, please contact Dash77. Our data protection team is available 24/7 to assist you.

After a complaint is submitted, Dash77 typically provides an initial response within 24 hours. Complex issues may take up to 7 business days to resolve fully.